Consumer Health Data Privacy

Effective Date: 04/18/2025

MD Direct is committed to protecting the privacy and security of your consumer health data. This policy explains how we collect, use, share, and protect personal health information as required under applicable laws, including consumer health data protection laws such as the My Health My Data Act.

What Is Consumer Health Data?

Consumer health data includes any personal information that is linked or reasonably linkable to you and that identifies your physical or mental health status. This can include, but is not limited to:

  • Health conditions (e.g., weight loss)
  • Use of health-related products or services
  • Upload viruses or other harmful code
  • Treatment plans and care preferences
  • Location data that may indicate a visit to a healthcare provider
  • Data voluntarily provided through quizzes, intake forms, chats, or telehealth consultations

What Data Is Collected?

We may collect consumer health data when you:

  • Fill out forms on our website or mobile app
  • Participate in consultations
  • Use telehealth services
  • Communicate with our healthcare team
  • Purchase products or services

This data may include:

Name, contact information, and demographic data

  • Health goals, symptoms, and conditions
  • Prescription and treatment details
  • Order history and preferences

How We Use Consumer Health Data

We use your data to:

  • Provide personalized care and treatment recommendations
  • Fulfill orders and deliver health services
  • Respond to your questions and support needs
  • Improve our services and patient experience
  • Comply with legal and regulatory obligations

*We do not sell consumer health data

How We Share Consumer Health Data

We may share your data with:

  • Licensed healthcare professionals
  • Third-party service providers (e.g., payment processors, shipping partners)
  • Legal or regulatory bodies, when required by law
  • All third parties are required to maintain the confidentiality and security of your information

How We Protect Your Data

We use industry-standard security protocols to protect your health data, including:

  • Secure servers and encrypted databases
  • Access controls and user authentication
  • Regular audits and compliance reviews

Your Rights

Depending on your location, you may have the right to:

  • Access or correct your health data
  • Request deletion of your data
  • Withdraw consent for certain uses
  • Request a list of third parties with whom your data has been shared

To make a request, please contact us using This Page.

Updates to This Policy

We may update this policy periodically to reflect changes in the law or our data practices. The latest version will always be available on this page with a new effective date.